Information at your fingertips
The right Information, to the right person, at the right time.
empolis solutions support the complete process from creation to use of information and supply users with knowledge relevant to their respective tasks and situations. By utilising these semantic technologies, organizations enable their corporate knowledge and improve core business applications. Hence, our motto is "The right information, to the right person, at the right time".
THESEUS Research Project
THESEUS is a research program initiated by the Federal Ministry of Economy and Technology (BMWi), with the goal of developing a new Internet-based infrastructure in order to better use and utilize the knowledge available on the Internet.
To this end, application-oriented basic technologies and technical standards are to be developed and tested under the umbrella of THESEUS. The expected results are novel products, tools, services, and business models for the World Wide Web, as well as for the service and knowledge society of tomorrow.
Solutions for your business:
Information Access Management
Information Access Management facilitates intelligent and personalized information access paired by extremely high efficiency and effectiveness when searching and navigating, evaluating, structuring, and linking information, as well as in creating new contents. Semantic metadata tap into meaning and make machine readability possible and allow for further processing.
Content Lifecycle Management
Content Lifecycle Management is the foundation for comprehensive, consistent, and current contents; published and distributed through multiple channels. e:CLS supports content scheduling, creation, maintenance and revision, assembly, translation, approval, publication and, finally, storage, for the entire lifecycle of editorial content.
Service Management
The objective of Service Lifecycle Management is to automate the complete range of phases in service: from efficient creation and publication of service literature, to intelligent problem solving in the contact center, call center, help desk, phone service and self-service, all the way to systematic diagnosis and problem resolution by the service team on site.
