Lead with Insight - Empolis is helping leading F1000 companies surpass customer expectations

Business is built on conversations. No matter what industry, your business is built on interacting with and servicing your employees, partners and customers. These interactions are captured in emails, call notes, letters, faxes, SMS messages, word documents, presentations and form the basis for you to create long-standing and rewarding relationships. Empolis helps our customers deliver a superior customer experience.

In other words – we enable you to use all of your data to drive better relationships with your customers – transforming them into loyal advocates of your business. Willing to buy more from you and recommend your products and services to others. Today, our easy-to-use business applications are empowering 250 of the largest F1000 companies to deliver deep and rewarding customer experiences at markedly reduced operational costs.

"Empolis' cost effective and intelligent applications enable enterprises to quickly and efficiently access and evaluate the daily flood of unstructured data on their corporate networks and on the internet, enabling them to first identify new trends, business opportunities, or challenges before they emerge."
Klaus Tschira, co-founder of SAP

Companies across the full industrial spectrum are discovering how our advanced solutions help them thrive by helping resolve customer support issues more quickly, enable more accurate research and analysis of customer feedback, and rapidly address and proactively prevent problems while mitigating risk. Across industries, companies are optimizing customer interaction processes in the contact center, deepening customer relations through effective and efficient self-serve support and grow their competitive edge with Empolis solutions adapted to their industry specific business needs.

Below is a list of industries that currently leverage Empolis applications.

• Aerospace
• Automotive
• Consumer Packaged Goods
• Contact Center Outsourcing
• Financial Services and Insurance
• Government and Law Enforcement
• Healthcare
• Hospitality
• Manufacturing
• Media and Publishing
• Retail
• Technology
• Telecommunications
   

Grow your competitive edge with Empolis.