Here you find the up-to-date programme for the event.

 


 

Thursday, 22 November 2007

         

          

                           

                                             

11:30

12:30

Get-together, lunch snack

12:30

13:30

Welcome / The Value of Information Logistics, Dr Stefan Wess, empolis GmbH

13:30

14:15

"Semantic Technologies for the Next Generation Internet"

Prof. Dr. Stefan Wrobel,
Fraunhofer Institute for
Intelligent Analysis and Information Systems IAIS

14:15

14:45

Coffeebreak in conservatory

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Parallel Sessions:                

14:45

16:45

Customer Advisory Board 
in Service Management  
Jim Stock, Dr. Michel Manago, empolis GmbH    

"Integrated Knowledge Management in Customer Service"  "Live demonstration of service resolution management in a call center",
Sven Obertopp, Versatel Nord-Deutschland GmbH

“Knowledge Management – Core Competence in the Service Desk”, Dieter Linder, Siemens IT Solutions and Services

Vertical Session e:IAS Security*       

"Mass data in the intelligence process: challenges and possibilities",
Dr. Johannes Wenzel,
IT-Systemberater,
Schoenhofer Sales and
Engineering GmbH /
Dr. Johannes Müller,
empolis GmbH

* Admittance by special invitation only

16:45

17:15

Coffeebreak in conservatory

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Parallel Sessions:

17:15

18:45

"News from Adobe in the segment of technical communication and corporate publishing“
Klaus Kurz, Manager Business Development,
Adobe Systems GmbH  

"A Brochure Make Over: Multilingual
Catalogue-Production at Avon Cosmetics",
Robert Pickles, Project Manager, Global Brochure Systems Avon Cosmetics Ltd.                 

"Next Level Voice Portals –
Automated Speechprocessing
in Knowledge Management",
Markus A. Böhm, EXCELSIS
Informationssysteme GmbH

"Analytics and KPI Evaluation in Knowledge- and Content Management",
Carsten Priebisch, empolis GmbH

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18:45

19:15

Wrap-up in main hall

19:15

Leaving for hotel

Dinner & evening entertainment

                                             

                                                                                                               

                                                       


 

Friday, 23  November 2007

         

           

                               

8:30

9:00

Get-together, Breakfast

9:00

9:15

Welcome

9:15

10:00

"Innovate together - Software Development Today: a Microsoft Perspective"

Oliver Gürtler ,
Leiter ISV Partnermanagement,
Sebastian Weber,
Platform Strategy Manager
Microsoft Deutschland GmbH

10:00

10:30

Coffeebreak in conservatory

                                           

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Parallel Sessions:

10:30

12:15

Product Management Update

empolis:Content Lifecycle Suite  empolis:Service Lifecycle Suite  empolis:Product Sales Suite
Dr Michel Manago, empolis GmbH

e:IAS and the Future of Search            

"Events, opinions, context - identifying complex relations in
large quantities of text
",
Prof Dr Hans Uszkoreit,
German Research Center for Artificial Intelligence
e:IAS Product Management Update,
Matthias Adrian, empolis GmbH     

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12:15

13:15

Lunch

13:15

14:00

"Digital Media: Changes and Challenges"

Prof Dr Karlheinz Brandenburg. Fraunhofer Institute for Digital Media Technology

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Parallel Sessions:

14:00

14:45

 

"Managing diversity: An e:CLS based authoring system for user manuals at BSH Bosch und Siemens Hausgeräte GmbH",
Jan Wilhelm, Senior Consultant, sd&m AG

“US GAAP - Codification: A new Platform for Accounting Principles / End to End Content Lifecycle Management from the Content Factory to the Content Store”, Tibor Tscheke, Managing Director ovitas

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14:45

15:30

"Content Management in Technical Documentation - Support through modularization, standards and systems"

Prof Dr Ziegler, Hochschule Karlsruhe

15:30

16:00

Coffeebreak in conservatory

16:00

16:30

Wrap-up in main hall and farewell

                                                       

                                                   

Änderungen vorbehalten.

  
Fehlen für Sie interessante Themen?
Bitte senden Sie uns Ihre Vorschläge unter dem Stichwort "Anwenderkonferenz" an info[aet]empolis.com.

 

 


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19.11.2007