13.05.2008

LANGUAGE WEAVER AND EMPOLIS INTEGRATE AUTOMATED TRANSLATION CAPABILITIES IN SEARCH AND CUSTOMER SUPPORT APPLICATIONS FOR INTERNATIONAL MARKETS 

Language Weaver, a leading software company developing enterprise software for the automated translation of human languages, and empolis, a leading service technology company based in Gütersloh Germany, have entered into a strategic technology agreement that will support multilingual translation of enterprise applications. empolis will integrate Language Weaver’s automated translation software into its e:SLS (empolis:Service Lifecycle Suite) application for customer service and into its e:IAS (empolis:Information Access Suite) information management application for cross-lingual enterprise search.

18.04.2008

Hannover Messe – Digital Factory Trade Show:
“Information at your fingertips“

empolis will present its newest developments at the VDMA Community booth at the “Digital Factory” at this year’s Hannover Messe. Enterprise content and knowledge management solutions are features required by the industry in order to develop, produce, and sell products, thereby covering the entire product lifecycle.

06.02.2008

Bentley Motors chooses e:CLS for its After Sales Information Management - empolis and arvato services continue to affirm their leadership in the automotive market

Bentley Motors, the prestige automaker that is part of the VW group, today announced that the empolis Content Lifecycle Suite (e:CLS) has been selected as the platform for the new Bentley authoring environment, called Bentley Authoring System (BAS).

23.01.2008
brox and empolis propose open source project to Eclipse Foundation

German IT solution providers are new members and are up to define a standard in the information logistics market

07.11.2007
empolis announces new release of its Content Lifecycle Suite e:CLS

DITA Support And Auditing/Reporting Further Enhance The Already Complete Feature Set Of e:CLS

25.10.2007
Safety in the skies begins on the ground: effective creation and management of A380 service literature

Flight operation for the Airbus A380 begins today: the largest and most modern aircraft in the world will begin flight service for Singapore Airlines with flight SQ380 to Sydney.

Due to strict aviation product liability, maintenance and safety regulations, Airbus must supply extensive product literature in a whole variety of technical manuals.  Considering that the orders for this completely new aircraft strongly vary according to customers’ wishes, one can only try to imagine the complexity involved in the production and management of the documentation.  

12.06.2007
empolis supports customers on Global Product Launches and Faster Time-to-Market

New Report on Best Practices in Product Documentation confirms empolis Approach for Forbes Global 2000 Manufacturers

empolis today highlighted key findings from a recent benchmark report titled “Publishing Technical Communications to a Multi-Channel World”. The report, published by Aberdeen Group, Inc., confirms the empolis approach to supporting customers meet Global Product Launch schedules and faster time-to-market.

16.01.2007
"Reduced Costs, More Service" - Automating Information Processes in Customer Service
empolis at the CallCenterWorld® 2007

empolis will present the newest generation of the empolis:Service Lifecycle Suite (e:SLS) at the CallCenterWorld® 2007 and how the implementation of state-of-the-art knowledge management solutions for call centers reduce costs and provide more service. The modular software solution designed for call centers and self-service provides service organizations with relevant information and results in the automation of information processes in customer service. This proven solution is successfully in use with Arcor, Fujitsu Siemens Computers, Moeller, and Siemens.

07.09.2006
One-Stop-Shop for interactive solutions and services: arvato mobile, empolis and movota exhibit at IBC 2006

arvato mobile, empolis and movota, part of arvato, Bertelsmann’s multinational media and communication service provider entity, will show its state-of-the-art solutions for any kind of interactive services at IBC 2006 held in Amsterdam from September 8-12 on stand no. 3.410.

17.07.2006
Alticast and empolis co-operate for marketing their iTV solutions.

Alticast Corp., one of the world’s market leaders of iTV middleware and empolis GmbH, a part of arvato, the internationally networked media and communication services provider of Bertelsmann, signed a co-marketing contract in respect of their iTV solutions.

16.05.2006
empolis takes over iTV business and iTV browser pontegra.

Retroactive March 1, 2006 empolis GmbH takes over the iTV business unit and iTV browser pontegra from Nionex GmbH, the DirectGroup Bertelsmann technology company. empolis is part of arvato, the internationally networked media and communication services provider of Bertelsmann. The objective of this takeover is to create synergies between the iTV business and technologies, which empolis develops as innovative IT services provider in the field of mobile entertainment, and to take advantage of the joint potential.

03.02.2006
empolis presents its innovative Call Center knowledge management solution at the CallCenterWorld® 2006

More efficiency, less time pressure for experts and reduced costs in call centers by means of innovative technology: empolis will demonstrate how to achieve these goals with the latest version of the e:Service Lifecycle Suite at the CallCenterWorld 2006. This modular, comprehensive solution is proven with Siemens and General Electric. It supports state-of-the-art call centers and service organizations in coping successfully with ever growing challenges.

17.10.2005
Interactive Technical Documentation - 3D Animations for Step-by-Step Instructions

empolis presents the newest version of the e:Content Lifecycle Suite with integrated 3D animation at the MRO Europe (Maintenance, Repair & Overhaul Conference and Exhibition), October 18-20, 2005 in Berlin.

12.09.2005
DATEV implements empolis search technologies

DATEV eG, software and IT service provider for accountants, auditors, attorneys and their clients, has committed to implement empolis software.

11.05.2005
Siemens Business Services closes corporate license deal with empolis Knowledge Management Solutions become strategic products

With the corporate-wide license deal for the empolis retrieval solution and the empolis solution process improvement in service centers , Siemens Business Services and empolis have intensified their well-established business relationship.

18.08.2004
Wiley improves productivity and lowers costs for journal production with empolis solution

The challenges in journal publishing are clear: increased need for speed of content delivery, automation of process, new opportunities to add value to content and decreased costs of production. John Wiley & Sons, Inc., recognized the challenges of the future in the very early stages and turned to empolis to provide an innovative, full-featured journal production management system with their

Periodicals Production Management Solution (PPM Solution), based on the empolis Commercial Publishing Solution.

25.05.2004
empolis recently awarded the European Medal for the Implementation of Archive Management Systems in the VII "European Medal for Services" competition

empolis services are prized by the Business Centre Club Poland. The European Medal is awarded by the Business Centre Club, a non-profit enterprise, promoting the idea of European Integration within the business environment. Its recipients are products and services for outstanding achievements in compliance with European standards. The competition is organized by the Office of The Committee for European Integration and the Business Centre Club.

14.06.2004
empolis Professional Service certified with exceptional quality compliant to ISO 15504 standards

After last year’s successful certification of empolis’ Professional Service, compliant to the international quality standard ISO 9001:2000, the arvato subsidiary completed the required repeat audit with outstanding ratings.

19.04.2004
empolis Enables Organizations to Out Service Competitors with Enhanced Service Lifecycle Suite Offering

empolis, a leading provider of innovative enterprise content and knowledge management solutions, announces new advancements in information logistics with its enhanced version of the Service Lifecycle Suite (e:SLS), Release 2.0. empolis is a subsidiary of arvato, an international media service company, part of Bertelsmann AG. The e:SLS enables service organizations to consolidate fragmented knowledge and to efficiently retrieve relevant information from disparate data sources. e:SLS is designed to leverage the collective expertise of an organization, and can significantly cut the cost of providing service while improving service quality.

05.04.2004
empolis Selected For KMWorld's 100 Companies That Matter In Knowledge Management

empolis, the Information Logistics company, has been selected by KMWorld as one of the 100 companies that matter in knowledge management in 2004. KMWorld is the leading US knowledge management publication that annually compiles its list if key providers through discussions with knowledge management practitioners, theorists, vendors, customers, analysts and editors. The listing appeared in the April issue of KMWorld.

19.02.2004
From products to solutions: empolis masters the challenge. New solution portfolio...

With the beginning of the new year, empolis GmbH - The Information Logistics Company - an arvato AG subsidiary, positions itself on the market as the provider of tailor-made content and knowledge management solutions. The advantages for the customer are improved business processes, increased customer loyalty, noticeable cost reduction, and minimized risks.

16.12.2003
empolis to build electronic archive and new web portal for major Polish newspaper

04.11.2003
Polska Telefonia Cyfrowa the leading Polish wireless provider, depends on empolis for technical documentation collection

04.08.2003
empolis and insiders form strategic alliance

15.07.2003
empolis heightens dedication research

30.06.2003
Otto again relies on empolis e-commerce technology

empolis’ e-commerce technology has done it again: another Otto subsidiary, this time Heine mailorder, uses empolis’ intelligent product search for their customers. In total, six Otto companies are using this technology by now.

25.06.2003
empolis creates ready-to-use knowledge models for key business domains

For organisations of many business areas, empolis GmbH – a subsidiary of arvato Bertelsmann AG - has a new offer: the "empolis Knowl-edgePaks (KPaks)". These are pre-modelled, ready-to-use globalised ontologies, which previously required costly knowledge modelling, according to specific areas of business and expertise.

06.06.2003
empolis integrates Adobe Framemaker 7.0 XML

By integrating Adobe FrameMaker 7.0 / XML in their own Content Lifecycle Management System empolis sigmalink, empolis has further enhanced its innovative and high-capacity software tool for technical documentation: it is now much easier und quicker to create and publish technical literature with this popular authoring tool. As a result, integration costs can be reduced and the layout quality increased.

07.05.2003
RTV Dubai

empolis has won the international tender of the Department of Information (DOI) in Dubai for the implementation of a digital media archive for the public radio and television station UAE RTV Dubai. The leading vendor of integrated Enterprise Content-Lifecycle and Knowledge Management solutions, together with its technology partner tecmath AG, beat well-known international competitors. The contract was signed personally by the Director of the Dubai Department of Information His Highness Sheikh Hasher Al Maktoum. The implementation of the extensive digital media archive shall be completed within 15 months. The project volume is 6.4 Mio. US$.

13.02.2002
Riester applications outsourced to service-providers

Small and medium-sized insurance companies have felt it in particular: the Riester pension promoted by the State requires an enormous degree of administration. For many insurers, policies based on the Riester model will only start to pay off after seven to eight years. The Gruppe der öffentlichen Versicherer (www.voev.de) (Public Insurer’s Group) has duly reacted by outsourcing the entire administration associated with the Riester pension. In future, arvato direct services GmbH (Wilhelmshaven) and empolis GmbH (Gütersloh), both wholly-owned subsidiaries of arvato AG, will be supported by teckpro AG (Kaiserslautern) in ensuring that private premium applications are processed according to statutory specifications.