Did you miss our live webinar on June 26? The recorded version is now available! Learn how seven companies (Fujitsu Siemens, Moeller Group, Nokia Siemens Networks, Siemens A&D, Siemens IT Solutions & Services, O2 and Versatel) have succeeded with knowledge asset projects; apply their developmental model to your situation; hear about Siemens’ knowledge project and see a demonstration of the customer service application it supports.
All participants will receive Customer Support Success with Knowledge Management case study report published in June 2007 by the Patricia Seybold Group (more information: http://www.empolis.com/en/patricia_seybold_case_study/ )
Duration: 1 Hour
Speakers: Susan Aldrich, Patricia Seybold Group; Michel Manago and Wolfgang Lindner, empolis
Click here to get to the webinar (a brief registration is necessary if you have not registered before. Registered users only have to enter their email addresses.)
