Welcome to empolis

Part of arvato: a Bertelsmann company 

 

The key to long-term success for companies lies in the intelligent creation, management, distribution and utilization of information. What makes this possible is information logistics, which follows the motto "the right information at the right time to the right person" in applying the just-in-time philosophy of material logistics to the increasingly complex world of information and communication management. We make productive use of a company's existing experience, knowledge and information to support the employees, create critical added value over the competition and provide a launch pad for successful new fields of business.

 

Read more about enterprise content and knowledge management solutions.

 

Information management covers intelligent and personalised information access as well as maximum efficiency and effectiveness when searching and navigating, analysing, sorting and linking information and when creating new content. Based on technologies in the areas of information retrieval, machine learning, case-based reasoning, information extraction and semantic web...

 

Service Management deals with the automating of each phase of the service lifecycle: from efficient creation and publication of technical documentation via intelligent problem solving in call centres and telephone service to the systematic diagnosis and problem solving by customer services on site. Take advantage of our XML and SGML-based content management system embedded into business processes by means of business process management...

 

Product Information Management controls product communication between OEMs, suppliers, buyers and prospective customers and encompasses the central, media-neutral management of multilingual product data, digital asset management and solutions for automated catalog and marketing material production, including the connections to an eShop – the entire spectrum of elements required for customer communications via diverse sales and communication channels...

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