COMPLEX PROBLEMS. SIMPLY SOLVED.
Technical Summit 2018
7. September 2018 | Darmstadt
Bild: Darmstadtium / Wissenschafts- und Kongresszentrum Darmstadt GmbH & Co. KG
Technical Summit 2018
Demos
- Empolis Service Express App – The iOS App with Offline Functionality
- Empolis Mobile Apps – Guided Troubleshooting On Any Device
- UX Lab – A Usability Study: Participate and Help Us Improve the User Experience with Our Cloud Products
- ioxp – Cognitive AR – Next-Gen Digitalized Service and Manufacturing
- ZREALITY – Das führende Softwareunternehmen für Virtual-, Mixed- und Augmenten-Reality Apps für Unternehmen in Deutschland
Programm und Vortragsfolien
| TIME | TRACK A (EMPOLIS SERVICE EXPRESS) IN PLENARY | TRACK B (EMPOLIS SMART CLOUD) | TRACK C (SMART USE CASES) |
|---|---|---|---|
| 09:00-10:00 | REGISTRATION AND GET-TOGETHER (FOYER, 3RD FLOOR) | ||
| 10:00-10:20 | A1 - Welcome - “Complex Problems. Simply Solved.” Andreas Klüter, Chief Technology Officer & Managing Director / Eric Brabänder, Chief Product Officer & Vice President, Empolis Information Management GmbH Download “A1 - Welcome - Complex Problems. Simply Solved.” 2 MB |
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| 10:20-10:40 | A2 - Award Ceremony “Empolis Customer Solution Award 2018” Heino Däkena, Chief Operating Officer, Senior Vice President Delivery & Operations, Empolis Information Management GmbH Download “A2 - Award Ceremony Empolis Customer Solution Award 2018” 569 KB |
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| 10:40-11:20 | A3 - “Decision Trees Alive and Thriving in the Technical Service Environment” Bruno Plattner, Lead Project Management Specialist, Knowledge Engineer, GE Jenbacher GmbH & Co. OG Download “A3 - Decision Trees Alive and Thriving in the Technical Service Environment” 1 MB |
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| 11:20-11:40 | COFFEE BREAK (FOYER, 3RD FLOOR) | ||
| 11:40-12:10 | A4 - “Empolis Service Express: Expert Knowledge - Anytime and Worldwide” Sven Schöner, Senior Product Manager, Empolis Information Management GmbH Download “A4 - Empolis Service Express: Expert Knowledge - Anytime and Worldwide” 992 KB |
B1 - “Empolis Smart Cloud: Smart Platform for Intelligent Apps” Eric Brabänder, Chief Product Officer & Vice President, Empolis Information Management GmbH Download “B1 - Empolis Smart Cloud: Smart Platform for Intelligent Apps” 3 MB |
C1 - “iiRDS - How Does the Standard Simplify Service Information?” Dr. Martin Kreutzer, Principal Solution Engineer, Empolis Information Management GmbH Download “C1 - iiRDS - How Does the Standard Simplify Service Information?” 2 MB |
| 12:10-12:15 | BREAK (TO CHANGE TRACKS) | ||
| 12:15-12:55 | A5 - “Empolis Service Express: Five Steps to Success” Nina Heuß, Product Owner, Empolis Information Management GmbH Download “A5 - Empolis Service Express: Five Steps to Success” 5 MB |
B2 - “Let’s develop a Chatbot with the Empolis Smart Cloud” Patrick Sand, Pre Sales Consultant, Empolis Information Management GmbH Download “B2 - Let’s develop a Chatbot with the Empolis Smart Cloud” 545 KB |
C2 - “Healthcare Analytics: How AI-driven Cloud Services Can Optimize Radiological Decisions” Dr. Benedikt Kämpgen, Head of Start-up Healthcare Analytics, Empolis Information Management GmbH |
| 12:55-14:00 | LUNCH (FOYER, 3RD FLOOR) | ||
| 14:00-14:40 | A6 - “Empolis Service Express for Salesforce: The Intelligent Extension of the Service Cloud” Ramona Stammler, Channel Marketing Manager & Product Manager, Empolis Information Management GmbH |
B3 - “Fair Weather Clouds or Storm Front? Empolis, Amazon and Salesforce in Action” Dieter Deffert, Senior Vice President Channel Business, Empolis Information Management GmbH Download “B3 - Fair Weather Clouds or Storm Front? Empolis, Amazon and Salesforce in Action” 5 MB |
C3 - “Knowledge Management - The Missing Link in the Industrial Internet of Things” Ralph Traphöner, Principal Consultant, Empolis Information Management GmbH Download “C3 - Knowledge Management - The Missing Link in the Industrial Internet of Things” 4 MB |
| 14:40-14:45 | BREAK (TO CHANGE TRACKS) | ||
| 14:45-15:20 | A7 - “Best Practices in the Implementation of Guided Troubleshooting” Dr. Hans-Josef Hesse, Channel Business, Empolis Information Management GmbH Download “A7 - Best Practices in the Implementation of Guided Troubleshooting” 3 MB |
B4 - “The Augmented Reality Revolution in Customer Services” Michael Neidhöfer, Partner & COO, Digital Devotion Group GmbH Download “B4 - The Augmented Reality Revolution in Customer Services” 4 MB |
C4 - “Gain Data from Texts - Use and Reuse Knowledge” Alexander Firyn, Senior Business Developer, Empolis Information Management GmbH Download “C4 - Gain Data from Texts - Use and Reuse Knowledge” 3 MB |
| 15:20-15:40 | COFFEE BREAK (FOYER, 3RD FLOOR) | ||
| 15:40-16:10 | A8 - “One More Thing” Andreas Klüter, Chief Technology Officer & Managing Director, Empolis Information Management GmbH |
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| 16:!0-16:30 | A9 - Wrap-up Andreas Klüter, Chief Technology Officer & Managing Director
/ Eric Brabänder, Chief Product Officer & Vice President, Empolis Information Management GmbH |
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Presentation with following Q&As
Tutorial: Practice-oriented with lots of examples and/or live demos
Hinweis: Die Konferenzsprache ist Deutsch, die Präsentationsfolien sind auf Englisch.
Falls Sie das Download-Passwort nicht erhalten haben, melden Sie sich bitte per E-Mail an info@empolis.com.
Kontakt
Michaela Van Cleve
Senior Marketing Manager
Tel.: +49 (9365) 8062-212
michaela.van_cleve@empolis.com