Public

As customers of public administrative bodies, citizens expect modern and fast processes. In order for public agencies and offices to provide customers with this kind of service in their day-to-day work, the employees need fast access to all the relevant information so they can make the right decisions. Information, after all, is the key to all administrative processes these days.

Every administrative procedure is concerned with evaluating, processing and assessing information from a variety of sources. On the basis of the available information, legally correct decisions must be made. An administrative decision sometimes has far-reaching consequences. It is therefore essential that it be possible to review how the decision was made, and that it be capable of standing up in court.

Doing the right thing every time is a challenge for any person. With modern IT systems of the kind already being used quite successfully in the private sector, Empolis can provide the necessary support. At the same time, it is crucial to support processes that can develop very quickly — based on legal changes, for example.

With Empolis, you’re working with a company that has more than 30 years of experience in the implementation and supervision of complex and diverse IT projects for public agencies and institutions such as the German Federal Office of Administration (BVA), the European Patent Office and various security services.

Our customers use our solutions in complex information management systems for the creation of assessments, intelligent information extraction and process-controlled handling of information.