At Europe’s best event for field service leaders, Empolis will present Empolis Service Express, an AI-powered expert system that assists support agents and service technicians in solving complex cases faster and more efficiently. As an effective approach to meet the challenges of demographic change and imminent loss of expertise, the platform provides a full range of capabilities. The intelligent search function, guided troubleshooting, mobile app and remote support is complemented by knowledge transfer modules. The result: cutting-edge knowledge management offering the right information in the right context at the right time in a central portal across all data sources, documents and media. And empowering you to achieve service excellence.
Also, don’t miss “Securing Expert Service Knowledge – Knowledge Transfer with AI Technology in the Age of Demographic Change“ with Eric Brabänder, Chief Product Officer and VP Product, on June 3rd at 13:40.
Visit us at our booth and speak to us about empowering your service excellence. Register today.